Call Overflow Answering

Whether it be just a Monday morning's barrage of calls or perhaps if you are running an advertising campaign or a promotion you will often be hit with a lot of calls at certain times of the day. This can often mean that unless you take on extra staff you will leve potential customers waiting in a phone queue until you or your staff can answer the call.

We have all been in these phone queues at some point ad we can all apprecaite how frustrating they are. Often people will give up and go elsewher iftheir call is not answered within good time.

This is where V-Recepton's call answering service can be used. If your phone is not picked up within a certain number of rings, or when your lines are engaged then with a simple divert we can take the calls for you.

This is by far a more cost effective way of managing these busy times rather than unneccesarily emplying extra staff. The great part about this is you can instruct us how to best deal with your call to ensure that the customer gets the service tat wins you the business.

The Benefits

If you get hit by a busy day don't lose customers or make them suffer with excessive waiting periods when they phone. Let us take the pressure of using our Virtual Reception Call Overflow Service

Our bespoke packges offer many benefts. Here are some of the most important:

• Don't leave customers hanging on
• Never miss business by not answering the call in time
• Maintain a professional image 100% of the time